Returns & Exchanges
At J&K Shop, your satisfaction is our priority, which is why we offer a 30-day return window for unopened and unused beauty products. We want you to feel confident and beautiful in every purchase you make with us.
Initiate Your Request
Contact our support team with your order number and the reason for return to receive a pre-paid shipping label.
Prepare the Package
Carefully pack the items in their original, unopened packaging to ensure they remain protected during transit.
Ship It Back
Affix the provided return label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing